Frequently Asked Questions for Faculty

• I'm an instructor, what do I do to use WebCT?
• What is my login and password?
• When will my account be ready?
• Why can't I logon to WebCT?
• I'm at work and I can't login to WebCT.njit.edu, what do I do?

I'm an instructor, what do I do to use WebCT? [Top of Page]

To request a WebCT course please go to https://null.njit.edu/CourseTool/Login.jsp. If you are having a problem with WebCT please contact the administrator at webct.admin@njit.edu. This automated process will ensure that accurate course information is submitted and that you receive notification as soon as the course is created.

What is my login and password? [Top of Page]

Anyone wishing to access a WebCT courses at NJIT must use their UCID. Click here for detailed instructions on finding out your UCID login and password.

When will my account be ready? [Top of Page]

After requesting a WebCT course it normally takes one business day for your course to be created.

Why can't I logon to WebCT? [Top of Page]

1. Did you forget your password?: If you do not know/remember your UCID password you will need to get in touch with the NJIT Help Desk (973-596-2900) to get it reset. Neither your instructor or the WebCT administrator is able to reset your password.
2. Your UCID is case senSiTive: Please enter your UCID login and password exAcTly as it was provided to you.
3. I know my UCID login and password but am still unable to gain access to my class: If this is the case, it is possible that your course has not been created yet. If this is the case, check with the WebCT administrator to verify that he received your request to have a course created.
4. I am unable to access webct.njit.edu from work: There is a chance that you will not be able to access webct.njit.edu if you are behind a firewall. If you think that this is the case, please refer to the I'm at work and I can't login to WebCT.njit.edu, what do I do? section below

I'm at work and I can't login to WebCT.njit.edu, what do I do? [Top of Page]

Some companies or Internet Service Providers (ISP) block access to certain ports for security reasons. If you are unable to access your course from work but are able to access it from home, it is possible that you are experiencing firewall related problems. In order to resolve this problem it is recommended that you try using Virtual Private Network (VPN). VPN provides a "Virtual" network connection to NJIT. Therefore, even though you are connected to your ISP, it appears that you are actually connecting from NJIT. For more information about VPN or to download the free software, go to http://telecom.njit.edu/vpn/.